How To Fix V1167 - Credit check: oldest open items overdue (cannot be saved)

V1167 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 167

• Message text: Credit check: oldest open items overdue (cannot be saved)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

V1167 - Details

• The SAP error message V1167, which states "Credit check: oldest open items overdue (cannot be saved)," typically occurs during the sales order processing when the system detects that there are overdue open items for a customer. This is part of the credit management functionality in SAP, which is designed to prevent sales orders from being processed if the customer's credit situation is not satisfactory.
  
  Cause:
  
  Overdue Open Items: The primary cause of this error is that the customer has open items (invoices, payments, etc.) that are overdue. This indicates that the customer has not paid their debts on time, which raises a red flag in terms of creditworthiness.
  Credit Limit Exceeded: The customer's credit limit may have been exceeded due to these overdue items.
  Credit Management Settings: The settings in the credit management module may be configured to block sales orders if there are overdue items.
  
  
  Solution:
  To resolve this error, you can take the following