How To Fix V1165 - Credit: Maximum percentage for open items exceeded (cannot be saved)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 165

• Message text: Credit: Maximum percentage for open items exceeded (cannot be saved)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1165 - Credit: Maximum percentage for open items exceeded (cannot be saved) ?

  The SAP error message V1165, which states "Credit: Maximum percentage for open items exceeded (cannot be saved)," typically occurs in the context of credit management within the SAP system. This error indicates that the total open items for a customer exceed the allowed credit limit or percentage defined in the system.
  Cause:
  
  Credit Limit Exceeded: The customer's open items (invoices, orders, etc.) have exceeded the maximum credit limit set in the system.
  Credit Management Settings: The configuration for credit management may be set to restrict the percentage of open items that can be outstanding relative to the credit limit.
  Customer Master Data: The customer master data may have incorrect or outdated credit limit settings.
  Open Items: There may be a large number of open items or high-value items that contribute to exceeding the limit.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the credit limit assigned to the customer in the customer master data (transaction code FD03 for display).
  If necessary, increase the credit limit to accommodate the open items.
  
  
  
  Check Open Items:
  
  Review the open items for the customer (transaction code FBL5N for customer line items).
  Identify any items that can be cleared or settled to reduce the total outstanding amount.
  
  
  
  Adjust Credit Management Settings:
  
  If the percentage limit is too restrictive, consider adjusting the credit management settings in the configuration (transaction code OB45 for credit control area settings).
  Consult with your finance or credit management team to determine appropriate limits.
  
  
  
  Clear Old Open Items:
  
  If there are old or disputed items that are not likely to be paid, consider writing them off or clearing them to reduce the open item count.
  
  
  
  Consult with SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance specific to your configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FBL5N: Customer Line Item Display
  OB45: Credit Control Area Settings
  
  
  Credit Management: Understanding how credit management works in SAP can help in configuring appropriate limits and monitoring customer credit exposure.
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  By following these steps, you should be able to resolve the V1165 error and manage customer credit limits effectively.