How To Fix V1164 - Credit check (maximum percentage for open items exceeded)

V1164 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 164

• Message text: Credit check (maximum percentage for open items exceeded)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1164 - Credit check (maximum percentage for open items exceeded) ?

  The SAP error message V1164, which states "Credit check (maximum percentage for open items exceeded)," typically occurs during the sales order processing when the system performs a credit check on a customer. This error indicates that the total open items (invoices, orders, etc.) for the customer exceed a predefined percentage of their credit limit.
  
  Cause:
  
  Credit Limit Exceeded: The customer's total open items exceed the allowed percentage of their credit limit.
  Configuration Settings: The credit management settings in SAP may be configured to enforce strict credit checks, including percentage limits for open items.
  Customer Master Data: The credit limit set in the customer master data may be too low for the customer's current order volume.
  Open Items: The customer may have a significant number of outstanding invoices or orders that contribute to the total open items.
  
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD02 or FD32) to see the current credit limit and