How To Fix V1174 - Credit user check 3 unsuccessful &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 174

• Message text: Credit user check 3 unsuccessful &1 &2

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> critical fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successfully carried out
'NOK' - check was negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1174 - Credit user check 3 unsuccessful &1 &2 ?

  The SAP error message V1174, which states "Credit user check 3 unsuccessful &1 &2," typically occurs during the credit check process in sales order processing. This error indicates that the system has failed to pass the credit check for a customer due to certain conditions not being met.
  Cause:
  The error can be caused by several factors, including:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, and the system is configured to block further sales until the credit issue is resolved.
  Credit Management Settings: The credit management settings in the system may not be configured correctly, leading to failed checks.
  Customer Master Data: There may be issues with the customer master data, such as missing credit information or incorrect credit limits.
  Open Items: The customer may have outstanding invoices or open items that are affecting their credit status.
  Credit Control Area: The credit control area assigned to the customer may not be set up correctly.
  
  Solution:
  To resolve the V1174 error, you can take the following steps:
  
  
  Check Customer Credit Limit:
  
  Go to the customer master record (transaction code FD03 for display).
  Check the credit limit and open items for the customer.
  If the credit limit is exceeded, consider adjusting the limit or clearing outstanding items.
  
  
  
  Review Credit Management Settings:
  
  Ensure that the credit management settings are correctly configured in the system.
  Check the configuration in transaction code OB45 for credit control areas and ensure they are set up properly.
  
  
  
  Analyze Open Items:
  
  Review the customer’s open items using transaction code FBL5N (Customer Line Item Display).
  Clear any overdue invoices or resolve disputes that may be affecting the credit check.
  
  
  
  Check Credit Control Area:
  
  Verify that the credit control area assigned to the customer is correct and that it has the appropriate settings.
  
  
  
  Consult with Finance Team:
  
  If necessary, consult with your finance or credit management team to understand the specific credit policies and thresholds in place.
  
  
  
  Adjust Credit Check Settings:
  
  If the credit check is too strict for your business needs, consider adjusting the credit check settings in the configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master
  FBL5N: Customer Line Item Display
  OB45: Credit Control Area Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit checks and error messages.
  Documentation: Review SAP documentation on credit management for detailed guidance on configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the V1174 error and implement the necessary solutions to resolve it.