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Message type: E = Error
Message class: V1 - Verkaufsbelegbearbeitung
Message number: 175
Message text: Credit user check 3 unsuccessful &1 &2 (cannot be saved)
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
&V3&Error message extract from SAP system. Copyright SAP SE.
V1175
- Credit user check 3 unsuccessful &1 &2 (cannot be saved) ?The SAP error message V1175, which states "Credit user check 3 unsuccessful &1 &2 (cannot be saved)," typically occurs during the sales order processing when the system performs credit checks. This error indicates that the credit limit for a customer has been exceeded or that there is an issue with the credit management settings.
Cause:
- Credit Limit Exceeded: The customer has exceeded their credit limit, which is defined in the customer master data.
- Credit Management Settings: The credit management settings may not be configured correctly, or the credit check may not be set up properly for the sales area.
- Open Items: There may be open invoices or other receivables that contribute to the customer's credit exposure.
- Credit Control Area: The credit control area settings may not align with the customer’s credit management settings.
Solution:
Review Customer Credit Limit:
- Check the customer master data (transaction code
XD02
orFD32
) to see the credit limit set for the customer.- If necessary, increase the credit limit or adjust the customer's credit exposure.
Check Open Items:
- Review the customer's open items (transaction code
FBL5N
) to see if there are outstanding invoices that are affecting the credit check.Adjust Credit Management Settings:
- Ensure that the credit management settings are correctly configured in the system. This includes checking the credit control area and the credit check settings for the sales document type.
- You can check the configuration in the following path:
SPRO -> Sales and Distribution -> Master Data -> Business Partners -> Customer -> Credit Management
.Consult with Finance Team:
- If you are not authorized to change credit limits or settings, consult with your finance or credit management team to resolve the issue.
Test Credit Check:
- After making any changes, test the credit check again by attempting to save the sales order to see if the error persists.
Related Information:
XD02
: Change Customer Master DataFD32
: Display Customer Credit ManagementFBL5N
: Customer Line Item DisplayIf the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP Notes for specific patches or updates related to credit management errors.
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V1174
Credit user check 3 unsuccessful &1 &2
Results of credit limit check: The system issues an error message and will not allow you to continue with this transaction until the error is resolve...
V1173
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Results of credit limit check: The system issues an error message and will not allow you to continue with this transaction until the error is resolve...
V1176
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