How To Fix V1175 - Credit user check 3 unsuccessful &1 &2 (cannot be saved)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 175

• Message text: Credit user check 3 unsuccessful &1 &2 (cannot be saved)

Result of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> critical fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successfully carried out
'NOK' - check was negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1175 - Credit user check 3 unsuccessful &1 &2 (cannot be saved) ?

  The SAP error message V1175, which states "Credit user check 3 unsuccessful &1 &2 (cannot be saved)," typically occurs during the sales order processing when the system performs credit checks. This error indicates that the credit limit for a customer has been exceeded or that there is an issue with the credit management settings.
  Cause:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, which is defined in the customer master data.
  Credit Management Settings: The credit management settings may not be configured correctly, or the credit check may not be set up properly for the sales area.
  Open Items: There may be open invoices or other receivables that contribute to the customer's credit exposure.
  Credit Control Area: The credit control area settings may not align with the customer’s credit management settings.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD02 or FD32) to see the credit limit set for the customer.
  If necessary, increase the credit limit or adjust the customer's credit exposure.
  
  
  
  Check Open Items:
  
  Review the customer's open items (transaction code FBL5N) to see if there are outstanding invoices that are affecting the credit check.
  
  
  
  Adjust Credit Management Settings:
  
  Ensure that the credit management settings are correctly configured in the system. This includes checking the credit control area and the credit check settings for the sales document type.
  You can check the configuration in the following path: SPRO -> Sales and Distribution -> Master Data -> Business Partners -> Customer -> Credit Management.
  
  
  
  Consult with Finance Team:
  
  If you are not authorized to change credit limits or settings, consult with your finance or credit management team to resolve the issue.
  
  
  
  Test Credit Check:
  
  After making any changes, test the credit check again by attempting to save the sales order to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD32: Display Customer Credit Management
  FBL5N: Customer Line Item Display
  
  
  Credit Management Configuration: Review the configuration settings in the SAP system to ensure that they align with your organization's credit policies.
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP Notes for specific patches or updates related to credit management errors.