How To Fix USMD_GOV_TOOLS026 - CR &1: No toplevel workflow item assigned to change request

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_GOV_TOOLS - Cross Governance API messages

• Message number: 026

• Message text: CR &1: No toplevel workflow item assigned to change request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_GOV_TOOLS026 - CR &1: No toplevel workflow item assigned to change request ?

  The SAP error message USMD_GOV_TOOLS026 indicates that there is no top-level workflow item assigned to the change request in the context of SAP Master Data Governance (MDG). This error typically arises when a change request is being processed, but the system cannot find the necessary workflow configuration to proceed.
  Cause:
  
  Missing Workflow Configuration: The most common cause is that the workflow for the specific change request type has not been properly configured or activated in the system.
  Incorrect Change Request Type: The change request type being used may not have a corresponding workflow defined.
  Authorization Issues: There may be authorization issues preventing the system from accessing the workflow definitions.
  System Configuration Issues: There could be issues with the overall configuration of the MDG system or the specific business process.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the SAP transaction SWDD (Workflow Builder) and check if the workflow for the specific change request type is defined and active.
  Ensure that the workflow is correctly assigned to the change request type in the MDG configuration.
  
  
  
  Assign Top-Level Workflow:
  
  If the workflow is missing, you may need to create or assign a top-level workflow to the change request type. This can be done in the MDG customizing settings.
  Navigate to MDG Customizing (transaction SPRO) and check the settings under Master Data Governance > Change Request > Define Change Request Types.
  
  
  
  Review Change Request Type:
  
  Ensure that the change request type you are using is correctly set up and linked to the appropriate workflow.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and execute the workflows. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to your specific version of MDG for any additional configuration steps or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the change request process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  MDG Documentation: Refer to the official SAP MDG documentation for detailed guidance on workflows and change request configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP MDG.