How To Fix USMD_GOV_TOOLS027 - CR &1: More than one toplevel workflow items assigned to CR

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD_GOV_TOOLS - Cross Governance API messages

• Message number: 027

• Message text: CR &1: More than one toplevel workflow items assigned to CR

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD_GOV_TOOLS027 - CR &1: More than one toplevel workflow items assigned to CR ?

  The SAP error message USMD_GOV_TOOLS027 indicates that there is an issue with the Change Request (CR) in the context of the SAP Master Data Governance (MDG) workflow. Specifically, the error states that there are multiple top-level workflow items assigned to a single Change Request, which is not allowed.
  Cause:
  This error typically occurs when:
  
  Multiple Top-Level Items: The Change Request has been configured or processed in such a way that it has more than one top-level workflow item. In a typical workflow, there should only be one top-level item that represents the main task or process.
  Workflow Configuration Issues: There may be a misconfiguration in the workflow setup or the way the Change Request is being processed.
  Data Integrity Issues: There could be inconsistencies in the data or the way the Change Request is structured, leading to multiple items being treated as top-level.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration in the SAP MDG system to ensure that it is set up correctly. Make sure that the workflow is designed to handle only one top-level item per Change Request.
  
  
  
  Analyze the Change Request:
  
  Inspect the specific Change Request that is causing the error. Look for any anomalies or multiple items that are being treated as top-level. You may need to adjust the structure of the Change Request.
  
  
  
  Adjust Workflow Items:
  
  If you identify multiple top-level items, you may need to consolidate them into a single top-level item or adjust the workflow to ensure that only one item is designated as the top-level.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of MDG you are using. There may be specific guidelines or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and the Change Request, consider reaching out to SAP Support for further assistance. They may provide insights or solutions based on the specific version and configuration of your system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on workflow configuration in MDG.
  MDG Workflow Documentation: Review the official SAP documentation on Master Data Governance workflows to understand best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.