How To Fix UMB226 - The current platform does not support the Document Viewer

UMB226 - Overview

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 226

• Message text: The current platform does not support the Document Viewer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

UMB226 - Details

• The SAP error message UMB226, which states "The current platform does not support the Document Viewer," typically occurs when there is an issue with the configuration or compatibility of the Document Viewer component in your SAP environment. Here are some potential causes, solutions, and related information:
  Causes:
  
  Unsupported Browser or Version: The Document Viewer may not be supported on the browser you are using or the version of the browser may be outdated.
  Missing or Incorrect Configuration: The Document Viewer may not be properly configured in the SAP system or the necessary components may not be installed.
  Platform Limitations: The operating system or platform you are using may not support the Document Viewer.
  Java or Flash Issues: If the Document Viewer relies on Java or Flash, issues with these technologies (e.g., not installed, disabled, or outdated) can lead to this error.
  User Permissions: The user may not have the necessary permissions to access the Document Viewer.
  
  Solutions:
  
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