How To Fix UDM_MSG120 - Customer-disputed amount was not changed

UDM_MSG120 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 120

• Message text: Customer-disputed amount was not changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG120 - Customer-disputed amount was not changed ?

  The SAP error message UDM_MSG120, which states "Customer-disputed amount was not changed," typically occurs in the context of dispute management within SAP. This error indicates that an attempt to modify a customer-disputed amount has failed, often due to specific conditions not being met.
  Causes:
  
  Status Restrictions: The dispute case may be in a status that does not allow changes to the disputed amount. For example, if the dispute is already resolved or closed, modifications may not be permitted.
  Authorization Issues: The user may lack the necessary permissions to change the disputed amount.
  Data Integrity Rules: There may be business rules or validations in place that prevent changes to the disputed amount under certain conditions.
  Incomplete Data: Required fields or data may be missing, preventing the system from processing the change.
  System Configuration: Custom configurations or settings in the SAP system may restrict changes to disputed amounts.
  
  Solutions:
  
  Check Status: Verify the status of the dispute case. If it