How To Fix UDM_MSG122 - Customer-disputed amount of &3 &4 determined

UDM_MSG122 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 122

• Message text: Customer-disputed amount of &3 &4 determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG122 - Customer-disputed amount of &3 &4 determined ?

  The SAP error message UDM_MSG122 indicates that there is a customer-disputed amount associated with a billing document or invoice. This typically occurs in the context of SAP's dispute management module, where a customer has raised a dispute regarding a specific amount on their invoice.
  
  Cause:
  The error message UDM_MSG122 is triggered when:
  
  A customer has formally disputed a specific amount on an invoice.
  The disputed amount is recorded in the system, and the system is unable to process the invoice or payment due to this dispute.
  There may be discrepancies between the amount billed and the amount the customer believes they should pay.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Dispute: Check the details of the dispute in the SAP system. This can usually be done through the dispute management module where you can see the disputed amount and the reason for the dispute.
  
  
  Communicate with the Customer: Reach out to the customer