How To Fix UDM_MSG118 - Customer-disputed amount was changed from &1 &2 to &3 &4 (credit memo)

UDM_MSG118 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 118

• Message text: Customer-disputed amount was changed from &1 &2 to &3 &4 (credit memo)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG118 - Customer-disputed amount was changed from &1 &2 to &3 &4 (credit memo) ?

  The SAP error message UDM_MSG118 indicates that a customer-disputed amount has been changed in a credit memo. This message typically arises in the context of dispute management within SAP, particularly when dealing with customer invoices and credit memos.
  
  Cause:
  The error message UDM_MSG118 is triggered when there is a discrepancy between the originally disputed amount and the amount that is being processed in the credit memo. This can happen due to various reasons, such as:
  
  Manual Changes: A user may have manually changed the disputed amount in the credit memo, which does not match the original dispute amount.
  System Adjustments: The system may have automatically adjusted the disputed amount based on certain criteria or rules, leading to a mismatch.
  Data Entry Errors: Errors during data entry can lead to incorrect amounts being recorded.
  Business Process Changes: Changes in business processes or policies regarding how disputes are handled can also lead to discrepancies.
  
  
  Solution:
  To resolve the UDM_MSG118 error,