How To Fix UDM_MSG073 - Case type &1 cannot be used for promises to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 073

• Message text: Case type &1 cannot be used for promises to pay

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG073 - Case type &1 cannot be used for promises to pay ?

  The SAP error message UDM_MSG073 indicates that the case type specified (denoted as &1) cannot be used for promises to pay in the context of the SAP Collections and Disbursements (FS-CD) module. This error typically arises when there is an attempt to create or process a promise to pay using a case type that is not configured to support this functionality.
  Cause:
  
  Incorrect Case Type Configuration: The case type you are trying to use is not set up to handle promises to pay. This could be due to missing settings in the configuration.
  Business Rules: The business rules defined in the system may restrict certain case types from being used for promises to pay.
  Data Entry Error: There may be a mistake in the data entry where an incorrect case type is being referenced.
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings for case types in the SAP system (transaction code SPRO).
  Navigate to the relevant section for Collections and Disbursements and check the settings for the case type in question.
  Ensure that the case type is configured to allow promises to pay.
  
  
  
  Modify Case Type Settings:
  
  If the case type is not configured correctly, you may need to modify its settings to enable promises to pay.
  This may involve setting specific flags or parameters that allow the case type to be used for this purpose.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to case types and promises to pay to ensure you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), UDM_CASE (for case management), and others that may be relevant to your specific SAP setup.
  User Roles and Authorizations: Ensure that the user attempting to create the promise to pay has the necessary authorizations to work with the specified case type.
  Testing: After making any changes, conduct thorough testing to ensure that the case type can now be used for promises to pay without generating errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.