How To Fix UDM_MSG072 - Case type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 072

• Message text: Case type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG072 - Case type &1 does not exist ?

  The SAP error message UDM_MSG072 indicates that the specified case type (denoted by &1) does not exist in the system. This error typically arises in the context of SAP's case management or dispute management modules, where specific case types are defined for handling various business processes.
  Cause:
  
  Incorrect Case Type: The case type you are trying to use may have been misspelled or does not exist in the system.
  Configuration Issues: The case type may not have been configured properly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
  Transport Issues: If the case type was recently transported from another system, it may not have been included in the transport request or may not have been activated.
  
  Solution:
  
  Verify Case Type: Check the spelling and ensure that the case type you are trying to use is correct. You can do this by navigating to the relevant configuration settings in SAP.
  Check Configuration: Go to the configuration settings for case types in the SAP system (usually found in the customizing settings under the relevant module) and verify that the case type exists and is active.
  Authorization Check: Ensure that the user has the necessary authorizations to access the case type. This can be checked in the user roles and authorizations.
  Transport Check: If the case type was recently added or modified, ensure that the transport request was successfully imported and activated in the target system.
  Consult Documentation: Refer to the SAP documentation or help resources for additional guidance on case types and their configuration.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the configuration settings or SE11 to check the database tables related to case types.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional troubleshooting steps related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.