How To Fix UDM_MSG074 - Case type &1 cannot be used for dispute cases

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 074

• Message text: Case type &1 cannot be used for dispute cases

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG074 - Case type &1 cannot be used for dispute cases ?

  The SAP error message UDM_MSG074 indicates that the specified case type (denoted by &1) cannot be used for dispute cases in the SAP system. This error typically arises in the context of SAP's Dispute Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The case type may not be configured correctly in the system to handle dispute cases. This could be due to missing settings or incorrect parameters in the configuration.
  Case Type Restrictions: The specific case type may be restricted from being used for disputes based on business rules or settings defined in the system.
  Data Entry Errors: There may be an error in the data entry where an incorrect case type is being selected for a dispute case.
  
  Solution:
  To resolve the UDM_MSG074 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Dispute Management in SAP.
  Verify that the case type in question is set up correctly to be used for dispute cases. This includes checking the settings in the Customizing (SPRO) under:
  
  Financial Supply Chain Management > Dispute Management > Basic Settings > Define Case Types.
  
  
  Ensure that the case type is marked as valid for dispute processing.
  
  
  
  Review Business Rules:
  
  Check if there are any business rules or conditions that restrict the use of the case type for disputes. This may involve reviewing the settings in the Dispute Management configuration.
  
  
  
  Data Validation:
  
  Ensure that the correct case type is being selected when creating or processing a dispute case. Double-check the input data for any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about the case type and its intended use. This can provide insights into any limitations or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UDM_CASE for managing dispute cases.
  SAP Notes: Check for any SAP Notes related to UDM_MSG074 for additional guidance or patches that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing practical solutions from other users.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.