How To Fix UDM_MSG075 - Case cannot be voided by reason of its status

UDM_MSG075 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 075

• Message text: Case cannot be voided by reason of its status

What causes this issue?

The following system statuses do not allow voiding:
Closed
Confirmed
Voided/deleted/reversed
External processing (set automatically)

System Response

The system terminates processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG075 - Case cannot be voided by reason of its status ?

  The SAP error message UDM_MSG075, which states "Case cannot be voided by reason of its status," typically occurs in the context of SAP's case management or dispute management modules. This error indicates that the case you are trying to void is in a status that does not allow for voiding. 
  Causes:
  
  Case Status: The case may be in a status that is not permitted for voiding. For example, if the case is already closed, completed, or in a status that is considered final, the system will prevent any voiding actions.
  Business Rules: There may be specific business rules or configurations in place that restrict voiding cases based on their current status.
  Dependencies: The case might have dependencies or linked documents that prevent it from being voided.
  
  Solutions:
  
  Check Case Status: Review the current status of the case. If it is in a status that does not allow voiding, you may need to change the status