How To Fix UDM_MSG026 - Reopen status &1 defined is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 026

• Message text: Reopen status &1 defined is not valid

What causes this issue?

In Customizing, you have defined status &V1& for reopening the dispute
case. However, the settings for the status profile &V2& do not permit
status &V1& as follow-on status for status &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a valid status for reopening the dispute case.
<DS:SIMG.DM_UDMV_AUTO_STAT_DC>Proceed</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG026 - Reopen status &1 defined is not valid ?

  The SAP error message UDM_MSG026 ("Reopen status &1 defined is not valid") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is trying to process a status that is not recognized or is not valid for the operation being performed.
  Cause:
  
  Invalid Status Configuration: The status that is being referenced (indicated by &1 in the error message) is not defined in the system or is not valid for the current context.
  Incorrect Workflow: The process flow may be attempting to reopen a document or transaction that is not in a state that allows it to be reopened.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling statuses correctly.
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the configuration settings for the relevant module (e.g., SAP CC or CI).
  Verify that the status in question is defined correctly in the system.
  Ensure that the status is valid for the operation you are trying to perform.
  
  
  
  Review Process Flow:
  
  Analyze the workflow or process that led to this error.
  Ensure that the document or transaction is in a state that allows it to be reopened. For example, if a document is already finalized or closed, it may not be allowed to reopen it.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific module you are working with to understand the valid statuses and their transitions.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the status transitions and does not reference invalid statuses.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access configuration settings or monitor workflows.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.