How To Fix UDM_MSG025 - No close status defined for case type &1

UDM_MSG025 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 025

• Message text: No close status defined for case type &1

What causes this issue?

A dispute case is to be closed automatically. In Customizing however,
you have not defined a status that the case should receive if it is
written off automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a status for writing off the dispute case automatically.
<DS:SIMG.DM_UDMV_AUTO_STAT_DC>Proceed</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

UDM_MSG025 - Details

• The SAP error message UDM_MSG025 ("No close status defined for case type &1") typically occurs in the context of SAP's case management functionality, particularly within the SAP Customer Relationship Management (CRM) or SAP S/4HANA systems. This error indicates that there is no defined "close status" for the specified case type, which is necessary for the system to properly manage the lifecycle of a case.
  
  Cause:
  The error is caused by the absence of a defined closing status for the specific case type referenced by &1. In SAP, case types are used to categorize different types of cases, and each case type should have a set of statuses that define its lifecycle, including a status that indicates when a case is closed.
  
  Solution:
  To resolve this error, you need to define a close status for the case type in question. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access