How To Fix UDM_MSG028 - Case type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 028

• Message text: Case type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG028 - Case type &1 does not exist ?

  The SAP error message UDM_MSG028, which states "Case type &1 does not exist," typically occurs in the context of SAP's case management or dispute management modules. This error indicates that the system is unable to find a case type that has been referenced in a transaction or process.
  Cause:
  
  Incorrect Case Type: The case type specified in the transaction does not exist in the system. This could be due to a typo or an incorrect reference.
  Configuration Issues: The case type may not have been properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
  Data Migration Issues: If data was migrated from another system, the case type may not have been included in the migration.
  
  Solution:
  
  Verify Case Type: Check the case type being referenced in the transaction. Ensure that it is correctly spelled and formatted.
  Check Configuration: Go to the configuration settings for case types in the relevant module (e.g., SAP Dispute Management) and verify that the case type exists and is active.
  
  You can usually find this in the SPRO transaction under the relevant configuration path.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access the case type. This may involve checking roles and permissions in the user profile.
  Create Case Type: If the case type does not exist, you may need to create it. This can typically be done through the configuration settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing case types in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and others that may be relevant to your specific SAP environment.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the UDM_MSG028 error and implement a solution.