How To Fix UDM_MSG029 - Select a status for closing dispute cases

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 029

• Message text: Select a status for closing dispute cases

What causes this issue?

The selected status is not permitted for automtically closing dispute
cases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a status that no longer permits processing, but which enables
you to reopen the dispute case.

Procedure for System Administrators

The status must have the system status 007.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG029 - Select a status for closing dispute cases ?

  The SAP error message UDM_MSG029, which states "Select a status for closing dispute cases," typically occurs in the context of the SAP Dispute Management module. This error indicates that when attempting to close a dispute case, the user has not selected a status that is required for the closure process.
  Cause:
  The error is caused by one of the following reasons:
  
  Missing Status Selection: The user has not selected a status from the available options for closing the dispute case.
  Configuration Issues: The system may not be properly configured to allow for the selection of a status, or the statuses available may not be appropriate for the case being closed.
  User Permissions: The user may not have the necessary permissions to select a status or to close the dispute case.
  
  Solution:
  To resolve the UDM_MSG029 error, you can take the following steps:
  
  
  Select a Status:
  
  When closing the dispute case, ensure that you select an appropriate status from the dropdown menu or selection list provided in the interface. This is typically a required field.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration of dispute case statuses in the SAP system. Ensure that the statuses are correctly defined and that they are available for selection when closing cases.
  
  
  
  Review User Permissions:
  
  Verify that the user attempting to close the dispute case has the necessary permissions to perform this action. If not, consult with your SAP security administrator to adjust the user roles and permissions accordingly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidance on dispute case management and the statuses available for closing cases.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to dispute management that may address this error.
  User Training: Ensure that users are trained on how to properly manage dispute cases, including how to select statuses for closing cases.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the UDM_MSG029 error and successfully close dispute cases in SAP.