How To Fix UDM_MSG031 - Internal error; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 031

• Message text: Internal error; see long text

What causes this issue?

System Response

The transaction is terminated.

How to fix this error?

Start the transaction again. If the error occurs again, contact the
system administrator.

Procedure for System Administrators

For more information about error, see the <DS:TRAN.SLG1>Application log
</> for the object <AB>SRM</>.
Technical data: &V1& &V2& &V3& &V4&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG031 - Internal error; see long text ?

  The SAP error message UDM_MSG031, which indicates an "Internal error; see long text," typically arises in the context of SAP's Contract Lifecycle Management (CLM) or similar modules. This error is often generic and can be caused by various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected behavior and internal errors.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors.
  System Bugs: There may be bugs in the SAP software that lead to this error, especially if you are using an older version of the software.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action can sometimes lead to internal errors.
  
  Solutions:
  
  Check Long Text: The first step is to check the long text associated with the error message. This can provide more specific information about the nature of the internal error.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can help identify the root cause.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing entries. This may involve checking master data, transactional data, or configuration settings.
  Configuration Review: Review the configuration settings related to the module you are working with to ensure they are set up correctly.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or related issues.
  System Update: If the error is due to a known bug, consider applying the latest support package or patch for your SAP system.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module) for debugging.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module you are working with for any known issues or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the UDM_MSG031 error in your SAP system.