How To Fix UDM_CUST026 - Collection specialist &1 does not belong to collection group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 026

• Message text: Collection specialist &1 does not belong to collection group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST026 - Collection specialist &1 does not belong to collection group &2 ?

  The SAP error message UDM_CUST026 indicates that a specific collection specialist (represented by &1) is not assigned to the collection group (represented by &2) in the SAP system. This error typically arises in the context of the SAP Collections Management module, which is used for managing customer collections and accounts receivable.
  Cause:
  The error occurs due to one of the following reasons:
  
  Incorrect Assignment: The collection specialist has not been assigned to the specified collection group in the system.
  Configuration Issues: There may be a misconfiguration in the settings related to collection groups and specialists.
  User Role Issues: The user attempting to perform the action may not have the necessary authorizations or roles assigned.
  
  Solution:
  To resolve the UDM_CUST026 error, you can follow these steps:
  
  
  Check Collection Specialist Assignment:
  
  Go to the configuration settings for the collection management module.
  Navigate to the section where collection specialists are assigned to collection groups.
  Verify if the collection specialist (user) is correctly assigned to the specified collection group.
  
  
  
  Assign Collection Specialist:
  
  If the collection specialist is not assigned, you can add them to the collection group.
  This can typically be done in the customizing settings under:
  
  SPRO > Financial Accounting > Accounts Receivable > Collections Management > Define Collection Groups.
  
  
  Ensure that the collection specialist is included in the relevant collection group.
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the collection group and perform the required actions.
  You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check the details of the collection specialist and their assignments.
  Documentation: Refer to SAP Help documentation for Collections Management for more detailed information on configuration and troubleshooting.
  Support: If the issue persists after checking the assignments and roles, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the UDM_CUST026 error and ensure that the collection specialist is properly associated with the collection group.