How To Fix UDM_CUST024 - Absence &1 to &2 overlaps with absence &3 to &4

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 024

• Message text: Absence &1 to &2 overlaps with absence &3 to &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST024 - Absence &1 to &2 overlaps with absence &3 to &4 ?

  The SAP error message UDM_CUST024 indicates that there is an overlap in absence periods for an employee. Specifically, it means that the absence you are trying to enter (from date &1 to date &2) overlaps with an existing absence (from date &3 to date &4) for the same employee.
  Cause:
  This error typically occurs in the following scenarios:
  
  Duplicate Absence Entries: The employee already has an absence recorded for the same period or overlapping period.
  Incorrect Date Entry: The dates entered for the new absence may be incorrect, leading to an overlap with existing absences.
  Configuration Issues: There may be configuration settings in the absence management module that are not allowing overlapping absences.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Absences:
  
  Review the employee's absence records to identify the existing absence that overlaps with the new entry. You can do this through the SAP HR module by navigating to the employee's absence overview.
  
  
  
  Adjust Dates:
  
  If the new absence is valid but overlaps with an existing one, consider adjusting the start and/or end dates of the new absence to eliminate the overlap.
  
  
  
  Delete or Modify Existing Absence:
  
  If the existing absence is no longer valid or needs to be changed, you can delete or modify it to allow for the new absence entry.
  
  
  
  Consult with HR:
  
  If you are unsure about the validity of the absences or how to proceed, consult with your HR department or the person responsible for absence management in your organization.
  
  
  
  Configuration Review:
  
  If overlaps are expected in your business process, review the configuration settings in the SAP system to see if adjustments can be made to allow for certain types of overlapping absences.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and manage employee absence records.
  Documentation: Refer to SAP Help documentation for Absence Management for detailed information on how to manage absences and the rules governing them.
  User Roles: Ensure that you have the appropriate permissions to view and modify absence records in the SAP system.
  
  By following these steps, you should be able to resolve the UDM_CUST024 error and successfully manage employee absences in SAP.