How To Fix UDM_CUST028 - Company code &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 028

• Message text: Company code &1 is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST028 - Company code &1 is invalid ?

  The SAP error message UDM_CUST028 indicates that the specified company code (&1) is invalid in the context of the application you are using, typically related to the SAP Customer Management (SAP CRM) or SAP Financials (FI) modules. This error usually arises when there is an attempt to process a transaction or data entry that involves a company code that does not exist or is not properly configured in the system.
  Causes:
  
  Incorrect Company Code: The company code entered may be misspelled or does not exist in the system.
  Inactive Company Code: The company code may exist but is not active or has been marked for deletion.
  Authorization Issues: The user may not have the necessary authorizations to access the specified company code.
  Configuration Issues: The company code may not be properly configured in the relevant modules (e.g., financial accounting).
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries related to the company code.
  
  Solutions:
  
  Verify Company Code: Check the company code entered for any typographical errors. Ensure that it matches the existing company codes in the system.
  Check Company Code Status: Use transaction code OBY6 to check if the company code is active. If it is inactive, you may need to activate it or use a different company code.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the company code. This can be checked with the help of your SAP security team.
  Configuration Check: Ensure that the company code is properly configured in the system. This includes checking settings in Financial Accounting (FI) and other relevant modules.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate further, especially if it relates to data migration or system configuration.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like OBY6 (to check company code settings) and OBC4 (to check company code assignment) for further investigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on company code configuration and management.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.