How To Fix UDM_CUST011 - Collection segment &1 will be released; it can then no longer be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 011

• Message text: Collection segment &1 will be released; it can then no longer be changed

trados = fn

What causes this issue?

If you select <LS>Continue</>, the system sets the status of the
collection segment to <LS>Released </>.

System Response

After the release, the following restrictions apply:
You <ZH>cannot</> reset this release.
You <ZH>cannot</> delete the collection segment.
You <ZH>cannot </>reset the assignment of company codes to this segment.
The only thing you can do after the release is add company codes to this
segment.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST011 - Collection segment &1 will be released; it can then no longer be changed ?

  The SAP error message UDM_CUST011 indicates that a collection segment (a part of the collections management process) is being released, and once it is released, it can no longer be modified. This message typically arises in the context of SAP Collections Management (part of SAP Financial Services).
  Cause:
  The error occurs when an attempt is made to change a collection segment that has already been marked for release. This can happen due to various reasons, such as:
  
  User Action: A user may have inadvertently tried to modify a collection segment that is already in a released state.
  Process Flow: The collection segment may have been processed through a workflow that automatically marks it for release.
  System Configuration: There may be specific configurations or settings in the SAP system that dictate when a collection segment can be modified.
  
  Solution:
  To resolve this issue, consider the following steps:
  
  Check the Status: Verify the status of the collection segment. If it is indeed marked as released, you will not be able to make changes to it.
  Review Workflow: If the segment was released as part of a workflow, review the workflow steps to understand why it was released and if any changes can be made upstream.
  Recreate the Segment: If changes are necessary, you may need to create a new collection segment instead of modifying the released one.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling collection segments and their statuses.
  Contact Support: If the issue persists or if you believe it is a system error, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Collections Management, such as FQEVENT for managing collection events or FQCM for collections management.
  User Roles: Ensure that the user attempting to make changes has the appropriate permissions to modify collection segments.
  
  By following these steps, you should be able to address the error message and understand the implications of releasing a collection segment in SAP.