How To Fix UDM_CUST009 - Collection profile &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 009

• Message text: Collection profile &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST009 - Collection profile &1 does not exist ?

  The SAP error message UDM_CUST009 indicates that the collection profile specified (denoted by &1) does not exist in the system. This error typically arises in the context of SAP Collections Management or SAP Credit Management, where collection profiles are used to define how collections are managed for customers.
  Cause:
  
  Non-existent Collection Profile: The collection profile specified in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The collection profile may have been deleted or not properly configured in the system.
  Typographical Error: There may be a typo in the collection profile name when it was entered.
  Authorization Issues: The user may not have the necessary authorizations to access the collection profile.
  
  Solution:
  
  
  Check Collection Profile:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the section for defining collection profiles.
  Verify if the collection profile exists and is correctly configured.
  
  
  
  Create or Modify Collection Profile:
  
  If the collection profile does not exist, you may need to create a new one. This can be done in the configuration settings under the Collections Management or Credit Management module.
  If it exists but is not configured correctly, make the necessary adjustments.
  
  
  
  Verify Input:
  
  Double-check the input for the collection profile in the transaction where the error occurred. Ensure there are no typographical errors.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the collection profile. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on collection profiles and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OB45 (for defining collection profiles) or FQEVENT (for managing credit management events) to access relevant settings.
  SAP Notes: Check SAP Notes for any known issues or updates related to collection profiles and error messages.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the UDM_CUST009 error and ensure that the collection profile is correctly set up in your SAP system.