How To Fix UDM_CUST007 - Collection specialist &1 is not assigned to group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 007

• Message text: Collection specialist &1 is not assigned to group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST007 - Collection specialist &1 is not assigned to group &2 ?

  The SAP error message UDM_CUST007 indicates that a collection specialist (represented by &1) is not assigned to a specific group (represented by &2). This error typically occurs in the context of SAP's Collections Management module, which is part of the Financial Supply Chain Management (FSCM) suite.
  Cause:
  The error arises when a user attempts to perform an action related to collections, but the system cannot find the specified collection specialist in the designated group. This can happen due to several reasons:
  
  Missing Assignment: The collection specialist has not been assigned to the collection group in the system.
  Incorrect Configuration: The configuration settings for the collection groups or specialists may not be set up correctly.
  User Role Issues: The user may not have the necessary roles or authorizations to access the collection group or specialist.
  
  Solution:
  To resolve the UDM_CUST007 error, you can follow these steps:
  
  
  Check Assignment:
  
  Go to the configuration settings for Collections Management.
  Navigate to the area where collection specialists and groups are defined.
  Verify that the collection specialist (user) is correctly assigned to the specified collection group.
  
  
  
  Assign Collection Specialist:
  
  If the collection specialist is not assigned, you can add them to the group:
  
  Use transaction code SPRO to access the configuration.
  Follow the path: Financial Supply Chain Management > Collections Management > Define Collection Groups.
  Add the collection specialist to the appropriate group.
  
  
  
  
  
  Review User Roles:
  
  Ensure that the user has the necessary roles and authorizations to access the collection group and perform the required actions.
  You can check this in the user administration area (transaction code SU01).
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by attempting the action that previously triggered the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and FSCM related transactions.
  SAP Notes: Check for any SAP Notes related to the error message UDM_CUST007 for additional insights or patches that may address the issue.
  User Training: Ensure that users are trained on how to manage collection specialists and groups effectively to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the UDM_CUST007 error and ensure that collection specialists are properly assigned to their respective groups.