How To Fix UDM_CUST006 - Priority &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 006

• Message text: Priority &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST006 - Priority &1 not found ?

  The SAP error message UDM_CUST006 with the description "Priority &1 not found" typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's Sales and Distribution (SD) modules, particularly when dealing with customer data or sales documents. This error indicates that the system is unable to find a specified priority level that is expected in the configuration.
  Cause:
  
  Missing Configuration: The priority level specified (represented by &1) is not defined in the system. This could be due to a missing entry in the relevant configuration tables.
  Incorrect Input: The priority value being used may be incorrect or misspelled, leading the system to not recognize it.
  Transport Issues: If the system has recently undergone a transport of configuration changes, the priority settings may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the customizing transaction SPRO).
  Look for the section related to priorities in the context of your specific module (e.g., Sales and Distribution, CRM).
  Ensure that the priority level you are trying to use is defined and active.
  
  
  
  Verify Input:
  
  Double-check the input for the priority field in the transaction where the error occurs. Ensure that it matches the defined priorities in the system.
  If you are using a custom program or transaction, ensure that the logic for fetching or setting the priority is correct.
  
  
  
  Transport Check:
  
  If the issue arose after a recent transport, verify that all necessary configuration objects were included in the transport request.
  Check the transport logs for any errors or warnings that might indicate issues with the configuration.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message. SAP Notes can provide insights into known issues and their resolutions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to UDM_CUST006 in the SAP Support Portal for any specific fixes or patches.
  Custom Development: If you have custom developments, ensure that they are not interfering with standard functionality regarding priority settings.
  
  By following these steps, you should be able to identify and resolve the cause of the UDM_CUST006 error in your SAP system.