How To Fix UDM_CUST004 - Collection group &1 is not assigned to segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 004

• Message text: Collection group &1 is not assigned to segment &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST004 - Collection group &1 is not assigned to segment &2 ?

  The SAP error message UDM_CUST004 indicates that a collection group is not assigned to a specific segment in the system. This error typically arises in the context of SAP's Collections Management or Credit Management modules, where collection groups are used to categorize and manage customer accounts for collection purposes.
  Cause:
  The error occurs when:
  
  A collection group (identified by &1) is not linked to the specified segment (identified by &2) in the configuration settings.
  The system is trying to process a transaction or operation that requires a valid association between the collection group and the segment.
  
  Solution:
  To resolve the error, you need to ensure that the collection group is properly assigned to the segment. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Collections Management -> Define Collection Groups.
  
  
  
  Check Collection Group Configuration:
  
  In the configuration settings, find the collection group that is causing the error.
  Verify if it is assigned to the correct segment. If not, you will need to assign it.
  
  
  
  Assign Collection Group to Segment:
  
  If the collection group is not assigned to the segment, you can do so by editing the configuration.
  Make sure to save your changes after making the necessary adjustments.
  
  
  
  Test the Changes:
  
  After making the changes, try to execute the transaction or operation again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration and SE11 for checking table definitions if needed.
  Tables Involved: The relevant tables may include TUDM_CG (Collection Groups) and TUDM_SEG (Segments) where the relationships are defined.
  Documentation: Refer to SAP Help documentation for Collections Management for more detailed information on configuring collection groups and segments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional consultant for further investigation, as there may be additional configuration or data integrity issues at play.