How To Fix UDM_CUST003 - Collection group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 003

• Message text: Collection group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST003 - Collection group &1 does not exist ?

  The SAP error message UDM_CUST003 indicates that a specified collection group does not exist in the system. This error typically arises in the context of SAP's Collections Management or Credit Management modules, where collection groups are used to categorize and manage customer accounts for collections.
  Cause:
  
  Non-Existent Collection Group: The collection group specified in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The collection group may not have been set up correctly in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the collection group.
  Data Entry Error: There may be a typographical error in the collection group name or ID being referenced.
  
  Solution:
  
  
  Verify Collection Group:
  
  Check the collection group in the configuration settings. You can do this by navigating to the relevant configuration path in SAP (usually under Financial Accounting or Collections Management).
  Use transaction code OB45 to view the collection groups and ensure that the specified group exists.
  
  
  
  Create or Modify Collection Group:
  
  If the collection group does not exist, you may need to create it. This can typically be done in the configuration settings.
  If it exists but is inactive or incorrectly configured, make the necessary adjustments.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the collection group. This may involve checking roles and permissions in the user profile.
  
  
  
  Correct Data Entry:
  
  Double-check the input for any typographical errors. Ensure that the collection group ID or name is entered correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing collection groups and resolving related errors.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB45 (for managing collection groups) and FSCM (for Financial Supply Chain Management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the UDM_CUST003 error and implement a solution.