How To Fix UDM_CUST010 - Company codes of segments &1 and &2 overlap

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 010

• Message text: Company codes of segments &1 and &2 overlap

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST010 - Company codes of segments &1 and &2 overlap ?

  The SAP error message UDM_CUST010 indicates that there is an overlap in the company codes defined for different segments in the system. This typically occurs in the context of the SAP Customer Management (SAP CRM) or SAP S/4HANA systems, particularly when dealing with the configuration of customer master data or financial segments.
  Cause:
  The error arises when two or more segments are configured in such a way that they share the same company codes. This can happen due to:
  
  Incorrect Configuration: During the setup of customer segments, the same company code may have been assigned to multiple segments, leading to a conflict.
  Data Migration Issues: If data has been migrated from another system, it may not have been properly validated, resulting in overlapping company codes.
  Changes in Organizational Structure: If there have been recent changes in the organizational structure or company code assignments, this may lead to overlaps.
  
  Solution:
  To resolve the UDM_CUST010 error, you can follow these steps:
  
  
  Review Segment Configuration:
  
  Go to the configuration settings for the segments in question.
  Check the company codes assigned to each segment and identify where the overlap occurs.
  
  
  
  Adjust Company Code Assignments:
  
  Modify the configuration to ensure that each segment has unique company codes assigned.
  If necessary, create new segments or reassign company codes to eliminate the overlap.
  
  
  
  Data Validation:
  
  If the issue arose from data migration, perform a thorough validation of the migrated data to ensure that there are no conflicts.
  Clean up any duplicate or conflicting entries in the customer master data.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the configuration to ensure that the error no longer occurs.
  Check if the segments function correctly with the new assignments.
  
  
  
  Documentation:
  
  Document the changes made to the configuration for future reference and to prevent similar issues from arising.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SE11 (to check data dictionary objects) to investigate the issue further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.