How To Fix UDM_CUST012 - Define a default collection group in segment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 012

• Message text: Define a default collection group in segment &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST012 - Define a default collection group in segment &1 ?

  The SAP error message UDM_CUST012 indicates that a default collection group has not been defined for a specific segment in the SAP system. This error typically arises in the context of SAP Collections Management or SAP Credit Management, where collection groups are used to categorize and manage customer accounts for collection purposes.
  Cause:
  The error occurs when:
  
  A collection segment is being processed, but no default collection group has been assigned to that segment.
  The system requires a default collection group to determine how to handle collections for that segment.
  
  Solution:
  To resolve the error, you need to define a default collection group for the specified segment. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  SPRO -> SAP Reference IMG -> Financial Supply Chain Management -> Collections Management -> Basic Settings -> Define Collection Groups
  
  
  
  
  Define Collection Groups:
  
  In the "Define Collection Groups" section, you can create or modify collection groups.
  Ensure that you assign a default collection group to the relevant segment.
  
  
  
  Assign Default Collection Group:
  
  After defining the collection groups, you need to assign a default collection group to the specific segment that is causing the error.
  This can usually be done in the same configuration area or in a related section where segments are defined.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  After defining the default collection group, test the process that was causing the error to ensure that it no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration and SCC4 for client settings.
  Documentation: Refer to SAP Help documentation for detailed information on Collections Management and configuration settings.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional settings or dependencies that need to be addressed.