How To Fix UDM_CUST013 - Collection segment &1 has not been released yet

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 013

• Message text: Collection segment &1 has not been released yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST013 - Collection segment &1 has not been released yet ?

  The SAP error message UDM_CUST013 indicates that a collection segment has not been released yet. This typically occurs in the context of the SAP Collections Management module, where collection segments are used to manage and track the collection process for receivables.
  Cause:
  The error message is triggered when you attempt to perform an action (such as processing a collection segment) on a collection segment that is still in a status that does not allow it to be processed. This could happen for several reasons:
  
  The collection segment is still in the "created" or "in process" status and has not been released for further processing.
  There may be missing prerequisites or conditions that need to be fulfilled before the segment can be released.
  The user may not have the necessary authorizations to release the collection segment.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Status of the Collection Segment:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code FQEVENT or FQ1D) to view the status of the collection segment.
  Ensure that the segment is in a status that allows it to be processed.
  
  
  
  Release the Collection Segment:
  
  If the segment is in a status that requires it to be released, you can manually release it. This is typically done through the appropriate transaction or menu path in SAP.
  Look for an option to "Release" or "Process" the collection segment.
  
  
  
  Review Prerequisites:
  
  Ensure that all necessary prerequisites for releasing the collection segment are met. This may include ensuring that all required data is complete and that there are no outstanding issues.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to release the collection segment. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the collection management process and the requirements for releasing collection segments.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT, FQ1D, or others related to Collections Management.
  SAP Notes: Search for SAP Notes related to UDM_CUST013 for any specific patches or updates that may address this issue.
  User Manuals: Review user manuals or training materials related to SAP Collections Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.