How To Fix UCT9310 - You rejected status change &1

UCT9310 - Overview

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 310

• Message text: You rejected status change &1

What causes this issue?

As an approval agent, you have rejected the status change &V1&.

System Response

The system changes the status of the corresponding tasks to "&V2&", and
the initiator of the approval workflow is informed of this. This ends
the approval workflow.
It is possible that this process has been changed through a BAdI
implementation. In this case, even though you have rejected the status
change, it is possible that (a) another approval agent is able to
approve the status change, (b) the system will change the status of the
task to "&V3&" despite the rejection, or (c) another approval agent is
able to review your rejection.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9310 - You rejected status change &1 ?

  The SAP error message UCT9310, which states "You rejected status change &1," typically occurs in the context of workflow or status management within SAP systems. This message indicates that a user or process attempted to change the status of an object (such as a document, order, or task), but the change was rejected.
  
  Cause:
  
  User Rejection: The most common cause is that a user has explicitly rejected a status change request. This could happen in a workflow scenario where a user is prompted to approve or reject a change.
  Authorization Issues: The user may not have the necessary authorizations to approve the status change.
  Business Logic: There may be business rules or logic defined in the system that prevent the status change from being accepted.
  System Configuration: The system may be configured in such a way that certain status changes are not allowed under specific conditions.
  
  
  Solution:
  
  Check User Actions: If the status change was rejected by