How To Fix TD379 - Printer font does not require font metrics

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 379

• Message text: Printer font does not require font metrics

What causes this issue?

You tried to create a font metric for a printer font, but the system
does not need any font metric data for this font definition.

System Response

The system issues an information message.

How to fix this error?

Font metrics (AFM files) are required only for scalable and/or
proportional printer fonts. Non-proportional printer fonts with fixed
font size (>0) (for example, COURIER 10.0 Pt) need no font metrics but
only a CPI specification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD379 - Printer font does not require font metrics ?

  The SAP error message TD379, which states "Printer font does not require font metrics," typically occurs when there is a mismatch or misconfiguration related to the printer font settings in SAP. This error is often encountered when trying to print documents using a specific printer or when configuring print settings in SAP.
  Cause:
  
  Font Configuration: The error usually arises when the printer font being used does not require font metrics, but the system is trying to access or use them.
  Incorrect Printer Settings: The printer settings in SAP may not be correctly configured to match the capabilities of the physical printer.
  Missing or Incorrect Font: The font specified in the print layout or form may not be installed or recognized by the SAP system.
  Output Device Configuration: The output device settings in SAP may not be properly set up to handle the specified font.
  
  Solution:
  
  
  Check Printer Font Settings:
  
  Go to the transaction code SPAD (Spool Administration) in SAP.
  Check the configuration of the output device you are using. Ensure that the correct printer font is selected and that it is compatible with the printer.
  
  
  
  Adjust Output Device Configuration:
  
  In SPAD, select the output device and check the settings under the "Fonts" tab.
  Ensure that the font settings are appropriate for the printer being used. If necessary, change the font to one that is supported by the printer.
  
  
  
  Use Standard Fonts:
  
  If you are using a custom font, consider switching to a standard SAP font that is known to work with your printer.
  
  
  
  Check for Font Installation:
  
  Ensure that the required fonts are installed on the SAP server and are accessible to the output device.
  
  
  
  Review Print Layout:
  
  If you are using a custom print layout (like Smart Forms or SAPscript), review the layout to ensure that it is configured correctly and does not reference unsupported fonts.
  
  
  
  Test Printing:
  
  After making changes, perform a test print to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to the TD379 error. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review SAP documentation regarding printer configuration and font management for more detailed instructions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the TD379 error and ensure that your printing functions correctly within the SAP environment.