How To Fix TD381 - For TrueType fonts, no font metrics can be displayed/changed

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 381

• Message text: For TrueType fonts, no font metrics can be displayed/changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD381 - For TrueType fonts, no font metrics can be displayed/changed ?

  The SAP error message TD381 indicates that there is an issue with TrueType fonts in the SAP system, specifically that no font metrics can be displayed or changed. This error typically arises when the system is unable to access or retrieve the necessary font metrics for the specified TrueType font.
  Causes:
  
  Missing Font Files: The TrueType font files may not be installed on the server or client machine.
  Incorrect Font Configuration: The font may not be properly configured in the SAP system.
  Font Not Supported: The specific TrueType font may not be supported by the SAP system.
  Permissions Issues: There may be insufficient permissions to access the font files or the font configuration settings.
  Corrupted Font Files: The font files may be corrupted or improperly formatted.
  
  Solutions:
  
  Install Missing Fonts: Ensure that the required TrueType fonts are installed on the server or client machine. You can download the necessary font files and install them.
  Check Font Configuration: Verify the font configuration in the SAP system. You can do this by navigating to the transaction code SPAD (Spool Administration) and checking the font settings.
  Use Supported Fonts: Make sure that the fonts you are trying to use are supported by SAP. Refer to SAP documentation for a list of supported fonts.
  Check Permissions: Ensure that the user has the necessary permissions to access and modify font settings. This may involve checking user roles and authorizations.
  Reinstall or Repair Fonts: If the font files are corrupted, try reinstalling or repairing them. You can also try using a different version of the font.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving issues.
  
  Related Information:
  
  Transaction Code SPAD: This transaction is used for managing printer settings and fonts in SAP. You can use it to check the configuration of TrueType fonts.
  SAP Documentation: Refer to the official SAP documentation for more details on font management and supported TrueType fonts.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to specific errors, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.