How To Fix TD371 - Scalable fonts in 4.x must have two different print controls!

TD371 - Overview

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 371

• Message text: Scalable fonts in 4.x must have two different print controls!

What causes this issue?

You have created/changed a printer font that uses a scalable font and
both of its fields "Print control 1" and "Print control 2" contain the
same contents (the same print control). This is not correct for the
printer driver you are using for this release.

System Response

The system sends a warning message to the effect that problems will
occur if you try to print using this font.

How to fix this error?

Please read the field documentation for the input fields "Print control
1" and "Print control 2" to find out which contents these print
controls should have for you printer driver and then fill the fields of
the two print controls with the correct entries.
Note: If the printer type for this printer driver is compatible to
Release 3.x, the "Scalable font" attribute cannot be selected (even if
the font size is equal to 000). In addition, both print controls must
have the same contents, since the "Scalable font" attribute only exists
from Release 4.x.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD371 - Scalable fonts in 4.x must have two different print controls! ?

  The SAP error message TD371 indicates an issue related to scalable fonts in the SAP system, specifically in the context of print controls. This error typically arises when the system is trying to use scalable fonts (like TrueType fonts) in a print layout, but the configuration is not set up correctly.
  
  Cause:
  The error message TD371 occurs when:
  
  The scalable font being used does not have the required two different print controls defined. In SAP, scalable fonts need to have both a "normal" and a "bold" print control to function correctly.
  The font configuration in the SAP system is incomplete or incorrect, leading to the inability to render the font properly during printing.
  
  
  Solution:
  To resolve the TD371 error, you can follow these steps:
  
  
  Check Font Configuration:
  
  Go to transaction code SE73 (SAPscript Font Maintenance).
  Verify that the scalable font you are using has both the normal and bold print controls defined. If not, you will need to create