How To Fix TD373 - Printer driver & does not support scalable fonts!

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 373

• Message text: Printer driver & does not support scalable fonts!

What causes this issue?

You have created a print font with font size 000. The font size value
000 implies a scalable font (that is, a font that can be scaled to any
size you desire). However, the SAPscript print driver assigned to your
type of printer does not support scalable fonts.

System Response

The system displays an error message.

How to fix this error?

Only create printer fonts with fixed font sizes (for example, enter 120
for 12 point font).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD373 - Printer driver & does not support scalable fonts! ?

  The SAP error message "TD373 Printer driver & does not support scalable fonts!" typically occurs when you are trying to print from SAP using a printer driver that does not support scalable fonts. Scalable fonts are fonts that can be resized without losing quality, and they are often used in SAP for various print layouts.
  Cause:
  
  Incompatible Printer Driver: The printer driver you are using may not support scalable fonts. This is common with older or basic printer drivers.
  Printer Type: Some printers, especially older models or certain types of dot matrix printers, may not support scalable fonts.
  SAP Script or Smart Forms: The print layout you are using may be designed to use scalable fonts, but the selected printer does not support them.
  
  Solution:
  
  
  Change Printer Driver:
  
  Switch to a printer driver that supports scalable fonts. For example, if you are using a generic driver, try using a specific driver for your printer model.
  You can check the printer settings in SAP by going to the transaction SPAD (Spool Administration) and reviewing the printer configuration.
  
  
  
  Use a Different Printer:
  
  If possible, try printing to a different printer that is known to support scalable fonts.
  
  
  
  Modify Print Layout:
  
  If you have access to the print layout (SAPscript or Smart Forms), consider modifying it to use bitmap fonts instead of scalable fonts. Bitmap fonts are generally supported by all printers.
  
  
  
  Check Printer Settings:
  
  Ensure that the printer settings in SAP are correctly configured. Sometimes, the issue can be resolved by adjusting the settings related to font handling.
  
  
  
  Update Printer Firmware:
  
  If you are using a network printer, check if there are any firmware updates available for the printer that might improve compatibility with scalable fonts.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to your version of SAP and the printer driver you are using.
  Documentation: Review the documentation for your specific printer model to understand its capabilities regarding font support.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the TD373 error and successfully print your documents from SAP.