How To Fix TD375 - Printer driver & requires scaling with font height 000

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 375

• Message text: Printer driver & requires scaling with font height 000

What causes this issue?

You have created a print font with font size 000. The font size value
000 implies a scalable font (that is, a font that can be scaled to any
size you desire). The SAPscript print driver assigned to your type of
printer requires that you enable the "Scalable font" attribute when
using these kind of fonts.

System Response

The system displays an error message.

How to fix this error?

Switch on the "Scalable font" attribute.
Certain other types of print drivers allow you use a font size value of
000 without having enabled the "Scalable font" attribute. This is
supposed to allow you to define printer types in the current release
that also function correctly in Release 3.x (the "Scalable font"
attribute was not yet available then). This, unfortunately, is not
possible with the SAPscript print driver that you are currently using.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD375 - Printer driver & requires scaling with font height 000 ?

  The SAP error message TD375, which states "Printer driver & requires scaling with font height 000," typically occurs when there is a mismatch or misconfiguration in the printer settings or the printer driver being used in the SAP system. This error can arise in various scenarios, such as when printing forms, reports, or documents.
  
  Cause:
  
  Incorrect Printer Driver: The printer driver configured in SAP may not be compatible with the printer being used, or it may not support the required font scaling.
  Font Configuration: The font height specified in the print settings may be set to zero or an invalid value, leading to the error.
  SAP Script or Smart Forms Issues: If you are using SAPscript or Smart Forms, there may be issues with the form design or the way fonts are defined.
  Printer Settings: The physical printer settings may not match the configurations set in SAP, leading to discrepancies in how documents are printed.
  
  
  Solution:
  
  
  Check