How To Fix TD369 - Font height 000 implies a scalable font; set an attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 369

• Message text: Font height 000 implies a scalable font; set an attribute

What causes this issue?

You created/changed a printer font with font size 000, but the
attribute "Scalable font" is inactive.

System Response

The system issues an error message.

How to fix this error?

Scalable fonts must be defined with font size 000. In addition, in this
release the attribute "Scalable font" must be activated. The SAPscript
printer driver needs these two pieces of information to select the
correct printer commands for the selection and size of the font.
If you want to define a device type compatible to Releases 3.x, the
fields "Printcontrol 1" and "Printcontrol 2" must have the same
contents. In this case, the attribute "Scalable font" can remain
deactivated.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD369 - Font height 000 implies a scalable font; set an attribute ?

  The SAP error message TD369 indicates that there is an issue with the font settings in your SAP system. Specifically, the message "Font height 000 implies a scalable font; set an attribute" suggests that the system is trying to use a font that is defined as scalable but does not have a specific height set, which is causing the error.
  Cause:
  
  Font Configuration: The font being used in the SAPscript or Smart Forms is set to a scalable font, but the height attribute is not defined. Scalable fonts require a specific height to be set for proper rendering.
  Missing Attributes: The font attributes (like height, width, etc.) may not be properly configured in the SAPscript or Smart Forms settings.
  System Settings: There may be issues with the printer settings or the output device configuration that do not support the specified font.
  
  Solution:
  
  
  Set Font Height:
  
  Go to the SAPscript or Smart Forms where the font is being used.
  Check the font settings and ensure that a specific height is defined for the font. You can do this by navigating to the font settings and specifying a height value (e.g., 10, 12, etc.).
  
  
  
  Change Font Type:
  
  If the scalable font is not necessary, consider changing it to a non-scalable font that does not require height specifications.
  You can do this in the SAPscript or Smart Forms by selecting a different font type that is compatible with your output requirements.
  
  
  
  Check Output Device Configuration:
  
  Ensure that the output device (printer) is correctly configured to support the fonts being used. You can check this in the device configuration settings in SAP.
  Make sure that the printer supports the font type and size you are trying to use.
  
  
  
  Test Output:
  
  After making the changes, test the output to ensure that the error is resolved and that the document is printed correctly.
  
  
  
  Related Information:
  
  SAPscript and Smart Forms: These are tools used in SAP for designing and printing forms. Understanding how to configure fonts and styles in these tools is essential for resolving issues like TD369.
  Font Types: Familiarize yourself with the different types of fonts available in SAP and their characteristics (scalable vs. non-scalable).
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding font handling in your specific version of SAP.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or consulting SAP support for further assistance.