How To Fix T5195 - The call has to be in status &1 for the action to be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 195

• Message text: The call has to be in status &1 for the action to be executed

What causes this issue?

You have not selected a call. The system tries to automatically
determine which call the action is to be carried out on. The required
action can, however, only be carried out on a call in status &V1&. No
calls with this status are currently present, therefore the system
cannot select a call.

System Response

The action is not executed.

How to fix this error?

Since no suitable call for the action is present, check whether you do
actually want to execute the action. If you do still want to execute
the action, select a call.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5195 - The call has to be in status &1 for the action to be executed ?

  The SAP error message T5195 indicates that a specific action cannot be executed because the object (such as a document, order, or record) is not in the required status. The message typically includes a placeholder for the status that is needed for the action to proceed.
  Cause:
  The error occurs when you attempt to perform an action on an object that is not in the correct status. For example, if you are trying to approve a purchase order, but the order is in a status that does not allow for approval (e.g., "Draft" instead of "Pending Approval"), you will encounter this error.
  Solution:
  To resolve this error, you should:
  
  
  Check the Status: Review the current status of the object you are trying to work with. You can usually find this information in the details or overview screen of the object.
  
  
  Change the Status: If possible, change the status of the object to the required status. This may involve completing previous steps in a workflow or process.
  
  
  Consult Documentation: Refer to the relevant SAP documentation or user guides for the specific transaction or module you are working with. This can provide insights into the required statuses for various actions.
  
  
  User Authorization: Ensure that you have the necessary authorizations to change the status of the object. If you do not have the required permissions, contact your SAP administrator.
  
  
  Workflow Process: If the object is part of a workflow, ensure that all previous steps have been completed successfully. Sometimes, actions are contingent on prior approvals or completions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes (e.g., ME21N for purchase orders, VA01 for sales orders) that have their own workflows and status requirements.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message T5195.
  Custom Development: If your organization has custom developments or enhancements, ensure that they are functioning correctly and not interfering with standard processes.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.