How To Fix T5193 - New session cannot be opened: User interface not started

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 193

• Message text: New session cannot be opened: User interface not started

What causes this issue?

The user interface for the telephone should be started in a new
session. However, it was not possible to start this new session.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A possible cause of the problem is that the maximum number of sessions
allowed on your computer has already been reached. If this is the case,
you have to close another session to be able to start the user
interface.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.