How To Fix T5191 - Select the call for which the action is to be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 191

• Message text: Select the call for which the action is to be performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5191 - Select the call for which the action is to be performed ?

  The SAP error message T5191, which states "Select the call for which the action is to be performed," typically occurs in the context of transaction processing where a user is required to select a specific item or entry before proceeding with an action. This error is often encountered in various SAP modules, particularly in those related to logistics, sales, or service management.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Selection Made: The user has not selected any item or entry from a list or table before attempting to perform an action (e.g., processing, editing, or deleting).
  Multiple Selections Required: The action being attempted requires a specific selection, and the user may have selected multiple items or none at all.
  User Interface Issue: Sometimes, the user interface may not be displaying the items correctly, leading to confusion about what can be selected.
  
  Solution:
  To resolve the T5191 error, you can follow these steps:
  
  Make a Selection: Ensure that you have selected the appropriate item or entry from the list. This could be a specific call, order, or document that you want to process.
  Check for Multiple Selections: If the action requires a single selection, ensure that you only select one item. If multiple selections are allowed, ensure that you are following the correct procedure for selecting multiple items.
  Refresh the Screen: If you suspect a user interface issue, try refreshing the screen or navigating away and back to the transaction to see if the items display correctly.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are using to understand the selection requirements better.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a colleague who has experience with the specific transaction.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes depending on the context (e.g., sales orders, service orders, etc.).
  User Roles and Permissions: Ensure that your user role has the necessary permissions to perform the action you are attempting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these guidelines, you should be able to resolve the T5191 error and proceed with your intended action in SAP.