How To Fix T5194 - Telephone number cannot contain a country code

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 194

• Message text: Telephone number cannot contain a country code

What causes this issue?

It is possible that the telephone number &V1& contains a country code
(&V2&
). The country code must not be entered at this point because this
causes problems when initiating calls, sending faxes or searching for
addresses. Instead, the country code is specified separately.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the telephone number and, if necessary, remove the country code.
If &V2& is not a country code, but rather part of the area code or the
subscriber number, ignore this message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5194 - Telephone number cannot contain a country code ?

  The SAP error message T5194, which states "Telephone number cannot contain a country code," typically occurs when a telephone number entered in the system includes a country code, which is not allowed in the specific field or format expected by SAP.
  Cause:
  
  Incorrect Format: The telephone number field may be configured to accept only local numbers without a country code. If a user enters a number with a country code (e.g., +1 for the USA), the system will trigger this error.
  Field Configuration: The field settings in the SAP system may not be set up to accommodate international formats, leading to this restriction.
  Data Entry Error: Users may inadvertently include the country code when entering the telephone number.
  
  Solution:
  
  Remove the Country Code: Ensure that the telephone number is entered without the country code. For example, instead of entering [phone], you should enter just the local number (e.g., 123 456 7890).
  Check Field Settings: If you have the necessary permissions, review the configuration of the telephone number field in the relevant SAP module (e.g., customer master data, vendor master data) to see if it can be adjusted to accept country codes.
  User Training: Provide training or guidelines to users on the correct format for entering telephone numbers in the system to prevent future occurrences of this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on telephone number formats for your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide updates on how to handle telephone number formats.
  Field Length and Format: Review the field length and format settings in the relevant configuration (transaction codes like OY01 for country settings or similar) to ensure they align with your business requirements.
  Internationalization: If your organization operates internationally, consider discussing with your SAP administrator or consultant about the possibility of configuring the system to handle international telephone formats more effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.