How To Fix T5196 - Communication error: Connection to external program cannot be established


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T5 - SAPphone: Messages for telephony

  • Message number: 196

  • Message text: Communication error: Connection to external program cannot be established

  • Show details Hide details
  • What causes this issue?

    A program was to be started on a remote computer by RFC. The RFC
    destination called is &V2&. The following error occurred: &V1&.
    Possible causes are:
    The RFC destination contains incorrect entries, that is, the entry as
    to where the program to be started is found is incorrect.
    The program is not installed on the specified computer, is installed in
    the wrong directory, or is not operational.

    System Response

    The function terminates.

    How to fix this error?

    Check the settings for the above RFC destination.

    Error message extract from SAP system. Copyright SAP SE.


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