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Message type: E = Error
Message class: T5 - SAPphone: Messages for telephony
Message number: 106
Message text: Dialed number &1 could not be assigned to a telephony server
The called number &V1& was converted to number &V2& according to the
conventions for number conversion in the case of inbound calls. This
number was compared with the number prefixes of all known telephony
servers. No matching entries were found.
There are a number of possible causes:
The called number was entered incorrectly or transferred incorrectly by
the telephone system.
The rules for number conversion for inbound calls have been maintained
incorrectly.
The number prefixes of the sites have been maintained incorrectly.
Without a telephony server ID, the extension number and therefore the
work center and the user cannot be determined.
You should check the called number.
You should check the rules for number conversion in the case of inbound
calls.
You should check the number prefixes of the sites.
Error message extract from SAP system. Copyright SAP SE.
T5106
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T5105
No called telephone number entered for the incoming call
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T5104
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T5107
No agent found currently working at work center &1
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T5108
Dialed telephone number &1 is not assigned to a work center
What causes this issue? The called number cannot be assigned to a work center and cannot therefore be assigned to a user. Telephony servers capable o...
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