How To Fix T5104 - Express message could not be sent to recipient &1

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 104

• Message text: Express message could not be sent to recipient &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5104 - Express message could not be sent to recipient &1 ?

  The SAP error message T5104, which states "Express message could not be sent to recipient &1," typically occurs in the context of SAP's messaging system, particularly when trying to send messages (like alerts or notifications) to users or recipients within the SAP environment. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Recipient Not Found: The recipient specified in the message does not exist in the system or is not correctly defined.
  User Inactive: The user account of the recipient may be inactive or locked.
  Communication Issues: There may be network issues or configuration problems that prevent the message from being sent.
  Missing Authorizations: The user or system may lack the necessary authorizations to send messages.
  System Configuration: The messaging system (like SAPconnect) may not be properly configured.
  Technical Issues: There could be underlying technical issues with the SAP system or the messaging infrastructure.
  
  Solutions:
  
  Check Recipient Details: Verify that the recipient's user ID is