How To Fix T5103 - No recipient could be determined for call to number &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T5 - SAPphone: Messages for telephony

  • Message number: 103

  • Message text: No recipient could be determined for call to number &1

  • Show details Hide details
  • What causes this issue?

    The telephone number called could not be assigned to a user. There are
    a number of possible causes:
    The number could not be assigned to a telephony server (it may be that
    the available telephony servers are not maintained correctly).
    The called number together with the telephony server is not assigned to
    a work center. The telephone number and the telephony server must be
    assigned correctly before the work center can be determined.
    No user could be assigned to the work center (it may be that no-one is
    using the device at present).

    System Response

    Function canceled. The call is not displayed on screen or processed
    further.

    How to fix this error?

    Please check the called telephone number. If the number is correct, you
    should check the work center-specific and the client-wide settings.

    Error message extract from SAP system. Copyright SAP SE.


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