How To Fix T5101 - Call from &1, company &2, telephone (&3 ) &4

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 101

• Message text: Call from &1, company &2, telephone (&3 ) &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5101 - Call from &1, company &2, telephone (&3 ) &4 ?

  The SAP error message T5101 typically indicates an issue related to the communication or configuration of telephone numbers in the SAP system. This error can occur in various contexts, such as when trying to access or update contact information for a business partner, vendor, or customer.
  Cause:
  The error message T5101 can be caused by several factors, including:
  
  Invalid Telephone Number Format: The telephone number may not be in the correct format expected by the system.
  Missing Data: Required fields related to the telephone number or company information may be missing or incorrectly filled.
  Configuration Issues: There may be issues with the configuration of the communication settings in the SAP system.
  Data Inconsistency: There could be inconsistencies in the master data for the company or business partner.
  
  Solution:
  To resolve the T5101 error, you can take the following steps:
  
  
  Check Telephone Number Format: Ensure that the telephone number is entered in the correct format. This may include checking for country codes, area codes, and ensuring that there are no invalid characters.
  
  
  Verify Required Fields: Make sure that all required fields related to the company and telephone number are filled out correctly. This includes checking for any mandatory fields that may be missing.
  
  
  Review Configuration Settings: If you have access to the configuration settings, review the communication settings for the relevant module (e.g., customer master, vendor master) to ensure they are set up correctly.
  
  
  Data Consistency Check: Run a consistency check on the master data for the company or business partner to identify any discrepancies that may be causing the error.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the T5101 error message.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific context of your system.
  
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may be using transaction codes like BP (Business Partner), XD01 (Create Customer), or MK01 (Create Vendor).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  User Forums: SAP Community and other user forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to diagnose and resolve the T5101 error in your SAP system.