Message type: E = Error
Message class: T5 - SAPphone: Messages for telephony
Message number: 030
Message text: Telephone number &1 is not in canonical format
The telephone number does not have the correct format for a canonical
number:
+12 (3456) 7890 or
+12 7890
The number cannot be converted.
Change the number so that it has the correct format. If the number does
not need to be canonical, the '+' character at the start of the number
must be removed.
Error message extract from SAP system. Copyright SAP SE.
T5030
- Telephone number &1 is not in canonical format ?The SAP error message T5030, which states "Telephone number &1 is not in canonical format," typically occurs when a telephone number entered in the system does not conform to the expected format defined by SAP. This can happen in various modules, such as HR or customer/vendor master data, where telephone numbers are required.
Cause: The error is caused by the telephone number not adhering to the canonical format, which is a standardized way of representing phone numbers. Common issues include: Missing country code. Incorrect number of digits. Use of invalid characters (e.g., letters, special characters). Incorrect formatting (e.g., spaces, dashes, parentheses).
Solution: To resolve this error, you should ensure that the telephone number is entered in the correct format. Here are steps to follow: Check the Format: Verify the expected format for telephone numbers in your SAP system. This can usually be found in the documentation or configuration settings. Use the Correct Country Code: If applicable, ensure that the country
Get instant SAP help. Sign up for our Free Essentials Plan.
T5029
No RFC destination is assigned to telephony server &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
T5028
No telephony server is assigned to work center &1
What causes this issue? To start the call, a telephony server must be accessed. The telephony server must be assigned to the work center where the ca...
T5031
Telephony server &1 is not active at present
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
T5032
Extension &1 is not registered with telephony server
What causes this issue? The extension from which the call is to be started is not registered with the telephony server that is addressed by the RFC d...
Click on this link to search all SAP messages.