How To Fix T5029 - No RFC destination is assigned to telephony server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 029

• Message text: No RFC destination is assigned to telephony server &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5029 - No RFC destination is assigned to telephony server &1 ?

  The SAP error message T5029 "No RFC destination is assigned to telephony server &1" typically indicates that the telephony server specified in the error message does not have an RFC (Remote Function Call) destination configured in the SAP system. This can prevent the telephony server from communicating with the SAP system, which is essential for telephony integration.
  Cause:
  
  Missing RFC Destination: The telephony server is not assigned an RFC destination in the SAP system.
  Incorrect Configuration: The RFC destination may be incorrectly configured or not set up at all.
  Telephony Server Not Defined: The telephony server may not be defined in the SAP system or may have been deleted or deactivated.
  Authorization Issues: The user or system may not have the necessary authorizations to access the RFC destination.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Telephony Server Configuration:
  
  Go to transaction code SICF and check if the telephony server is correctly defined.
  Ensure that the telephony server is active and properly configured.
  
  
  
  Define RFC Destination:
  
  Go to transaction code SM59 to check the RFC destinations.
  If the RFC destination for the telephony server is missing, create a new RFC destination.
  Ensure that the destination is configured correctly with the appropriate connection parameters (e.g., target host, system number, client, user credentials).
  
  
  
  Assign RFC Destination to Telephony Server:
  
  Go to transaction code SPRO and navigate to the telephony server settings.
  Assign the created RFC destination to the telephony server.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the RFC destination.
  You may need to check roles and profiles assigned to the user.
  
  
  
  Test the Connection:
  
  After making the necessary changes, test the RFC connection using the Test Connection button in transaction SM59.
  Ensure that the connection is successful.
  
  
  
  Restart Services:
  
  If applicable, restart the telephony server or any related services to ensure that the changes take effect.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for telephony integration and RFC configuration for specific details related to your SAP version.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring telephony servers and RFC destinations.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the T5029 error and ensure proper communication between the telephony server and the SAP system.